Vision & Mission

Culture

Vacation Inn Hotels & Resorts is built on a culture of uncompromising service to our customers. As pacesetters in the hospitality industry, it is crucial to our success that we instill in our employees the inherent ability to recognize our customers' needs – empowering them with the ability and authority to exceed the expectations of even our most exacting guests.

Our Values

A primary focus for the Vacation Inn is to impart our Core Values to each and every employee. These include:

  • Smile
  • Speak first and last
  • Pay attention to details
  • Know your property
  • Anticipate needs
  • Do the Right Thing
  • Resolve guest issues promptly
  • Thank guests
  • Have fun